DashLoc has announced the launch of DashVoice, its new Voice AI solution designed to help businesses automate inbound and outbound customer conversations, improve response times, and deliver more personalised customer engagement at scale. This is in continuity of the brand’s aim to build a holistic single platform for all the martech products.
DashVoice has been introduced as part of DashLoc’s growing enterprise software suite, which already includes solutions for hyperlocal discovery, online reputation management, and customer support automation. The new product is aimed at businesses looking to modernise voice communication across sales, service, lead management, and customer engagement functions.
The platform enables brands to deploy multilingual AI voice agents that can answer customer calls, qualify leads, route enquiries, share information, manage follow-ups, and handle repetitive conversations without depending entirely on human teams.This AI not only support brands for with better experience but also reduce the drastic cost. DashLoc says the solution has been built for industries where response speed and customer experience directly impact revenue, including retail, healthcare, automotive, BFSI, hospitality, education, and real estate.
DashVoice is expected to support businesses facing rising call volumes, missed leads, fragmented customer support, and increasing service costs. By automating first-level interactions, companies can ensure round-the-clock availability while allowing teams to focus on higher-value conversations.
Sumit Singh, CEO of DashLoc, “Voice remains one of the most important channels for customer engagement in India. With DashVoice, we are helping businesses combine the speed of automation with the natural ease of conversation. AI voice agents can become a strong growth lever for brands that want to scale service, sales and customer response without scaling cost at the same pace.”
DashLoc has been expanding its AI-led business software stack, with solutions spanning customer discovery, reputation management, call intelligence and digital growth tools. The launch of DashVoice further strengthens its position as a unified platform for businesses looking to improve customer acquisition and engagement through automation.
With Indian businesses increasingly adopting AI-led customer interaction tools, DashLoc expects DashVoice to see strong demand among enterprises and multi-location brands seeking faster, smarter and more consistent customer communication.
