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Beyond AI Pilots: Why Enterprise CX Needs Intelligence, Not Experimentation

By Sameer Narkar, Founder and CEO, Konnect Insights Every enterprise we speak to has an AI pilot running somewhere in their CX function. A chatbot handling tier-one queries. A sentiment…

Scalefusion Turns to Akamai to Secure its SaaS Platform  

Akamai has announced that Scalefusion, a unified endpoint management and security platform, is using Akamai App & API Protector to strengthen the security and resilience of its rapidly growing SaaS…

Fortinet: Finding Cybersecurity Talent with AI Expertise is India’s Top Recruiting Challenge

Fortinet has released the 2026 Global Cybersecurity Skills Gap Report, revealing the emerging and persistent challenges organizations face as they grapple with ongoing cybersecurity skill shortages and the ever-evolving threat…

Understanding PHP2Shell Vulnerabilities and Reducing Risk While You Patch

Authored by Aamir Lakhani, Global Director of Threat Intelligence and Adversarial Artificial Intelligence Research, Fortinet Two critical PHP vulnerabilities disclosed this week pose an urgent security and business continuity risk…

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