AI-led Automation Has Transformed Contact Center Performance in 2023: Ozonetel Study
Ozonetel has conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and…
Ozonetel has conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and…
Medical imaging AI solutions provider Qure.ai has announced a significant milestone in its journey, securing an impressive total of 22…
Cristina Fonseca, Head of AI, Zendesk Cristina Fonseca, Head of AI, Zendesk, says, “More and more companies will trust AI to…
Iron Mountain company Web Werks Data Centres India has announced the appointment of Supertron Electronics Pvt. Ltd. (VAD Venture) as its…
By Gaurav Deshpande, VP – International Business & Global Lead for the Integrated Cyber Threat Management Practice, Inspira Enterprise In the…
“AI Adoption is growing exponentially and with AGI and technological singularity still in the distant future, humans will be a…
Netskope has announced the completion of the rollout of Localization Zones to its NewEdge security private cloud offering a localized…
Dynatrace has announced that ISG, a leading global technology research and advisory firm, has named it a Leader in the Cloud-Native Observability…
Salesforce has signed a definitive agreement to acquire Spiff, a provider of a new class of incentive compensation management (ICM)…
Checkmarx has appointed Nitin Kumar Dang as Vice President for Asia Pacific (APAC), Middle East and Africa to oversee all…