AI-led Automation Has Transformed Contact Center Performance in 2023: Ozonetel Study
Ozonetel has conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and…
Category: Latest News
Qure Secures 22 Patents in 18 Months
Medical imaging AI solutions provider Qure.ai has announced a significant milestone in its journey, securing an impressive total of 22…
Techno-Business Leaders Reflect on 2023 and Predict Trends for 2024
Cristina Fonseca, Head of AI, Zendesk Cristina Fonseca, Head of AI, Zendesk, says, “More and more companies will trust AI to…
Web Werks Data Centers India Appoints SupertronVAD Venture as its Value-Added Distributor
Iron Mountain company Web Werks Data Centres India has announced the appointment of Supertron Electronics Pvt. Ltd. (VAD Venture) as its…
Empowering Automated Incident Response: The Role of Threat Intelligence
By Gaurav Deshpande, VP – International Business & Global Lead for the Integrated Cyber Threat Management Practice, Inspira Enterprise In the…
Seven Tech Predictions For 2024
“AI Adoption is growing exponentially and with AGI and technological singularity still in the distant future, humans will be a…
Netskope First Vendor To Deliver Security Service Edge Globally With A Seamless, Localized Experience
Netskope has announced the completion of the rollout of Localization Zones to its NewEdge security private cloud offering a localized…
Dynatrace Named a Leader in the 2023 ISG Provider Lens
Dynatrace has announced that ISG, a leading global technology research and advisory firm, has named it a Leader in the Cloud-Native Observability…
Salesforce Acquires Incentive Compensation Management Platform Provider Spiff
Salesforce has signed a definitive agreement to acquire Spiff, a provider of a new class of incentive compensation management (ICM)…
Checkmarx Appoints Nitin Kumar Dang as Vice President for APAC, Middle East
Checkmarx has appointed Nitin Kumar Dang as Vice President for Asia Pacific (APAC), Middle East and Africa to oversee all…