Third-party GenAI Tools to Resolve 40% of Customer Service Issues by 2027
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according…
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Harness Appoints Prashant Verma as Head of R&D to Drive Innovation in India
Software Delivery Platform Harness has announced the appointment of Prashant Verma as the Head of R&D, India Center. With over 24 years…
Skills Gaps, Governance Challenges And Trust Issues Hinderance To AI Progress for 1 in 5 Indian businesses
Qlik has unveiled research of 4,200 C-Suite executives and AI decision-makers globally. An independent study conducted in November 2024, examined…
Gartner: Slower Top Line Growth and Talent Issues Biggest CFO Worries for 2025
CFOs anticipate slower top line growth and talent issues will be the biggest challenges for enterprise performance in 2025, according…
New Relic AI Integrates With Amazon Q Business
New Relic has announced it is connecting New Relic AI, its in-platform generative AI assistant, into Amazon Q Business, AWS’…
Mphasis opens New Cyber Fusion Center in Bangalore
Mphasis has announced the inauguration of its new Cyber Fusion Center in Bangalore, India. This cutting-edge facility is designed to…
Pantherun Technologies Wins Best Security Solution Award for Quantum-Resistant AES Encryption at Electronica 2024
Pantherun Technologies has been recognised as the Best Security Solution at Electronica 2024, presented by Embedded Computing Design. This win highlights…
F5 Introduces AI Gateway
F5 has announced early access of F5 AI Gateway to streamline interactions between applications, APIs, and large language models (LLMs) driving…
Thales Expands CipherTrust Data Security Platform as-a-Service Offerings
Thales has announced the availability of CipherTrust Transparent Encryption (CTE) through the CipherTrust Data Security Platform as-a-service. CTE is designed…
Trend Micro’s Risk to Resilience Tour Concludes in Delhi
Trend Micro has successfully concluded the Delhi segment of its Risk to Resilience World Tour in India. The event drew…