Amit Goyal, Managing Director, South Asia, Project Management Institute (PMI) discusses how PMI and its tools including PMI Infinity are focused on using AI to enhance the effectiveness of project managers.
Enterprise Times: Please give us an overview of PMI.
Amit Goyal: Project Management Institute (PMI) is the world’s leading authority in project management. Established in 1969, PMI is dedicated to guiding the way to project success. It provides a global community, gold-standard professional certifications, and career-long learning opportunities. PMI empowers current and aspiring project professionals and organizations with knowledge and resources to lead effectively and create an impact in the communities they serve. Our purpose is: We maximize project success to elevate our world.
Enterprise Times: Whether AI is being used to replace project managers or to enhance their effectiveness.
Amit Goyal: With technology playing a key role, PMI is focused on using AI to enhance the effectiveness of project managers, not replace them. PMI is focused on upskilling professionals to leverage AI and experiment with technology, as well as providing our members with AI-powered tools like PMI Infinity™ to improve their efficiency, productivity, and decision-making.
Enterprise Times: What inspired PMI to integrate AI into project management, and how does Infinity differentiate itself from other AI-powered tools in the industry?
Amit Goyal: PMI was inspired to integrate AI into project management owing to the increasing recognition of AI’s potential impact on projects and how project professionals work, coupled with a gap in its actual adoption.
PMI Infinity™ differentiates itself by:
• Trusted and Vetted Content: It uses content generated and vetted by PMI’s global community of professionals, ensuring reliability.
• Smart Navigation and Recommended Prompts: It encourages deep exploration of PMI content.
• Interactive and Detailed Responses: It cites sources, creating a conversational and trusted experience.
• Exclusivity: PMI Infinity is an exclusive benefit for PMI members.
• Privacy: PMI Infinity is trained exclusively with PMI proprietary content, ensuring your inputs remain private.
Enterprise Times: How does PMI Infinity enhance efficiency and decision-making for project professionals? Can you share any success stories or case studies?
Amit Goyal: PMI Infinity enhances efficiency and decision-making by:
• Boosting Understanding: Reinforcing understanding of complex subject matter.
• Document Generation: Creating and refining essential project documents.
• Optimized Workflows: Streamlining project management tasks like planning, report generation, and task delegation.
• Quicker and More Accurate Results: Powered by GPT-4o (omni) for improved accuracy and response quality.
One of the users shared – “It’s incredible to have a tool that not only answers project management questions with clarity but also provides detailed responses within seconds, complete with cited sources. My team and I rely on PMI Infinity to save time and boost productivity. The speed and accuracy are game changers! It’s also a powerful resource for brainstorming, documenting processes, and managing risks. I absolutely love this tool and can’t wait to continue leveraging it in the future—it’s like having a trusted project partner at your fingertips!”
Enterprise Times: PMI’s research highlights a gap between AI adoption and its potential impact. How does Infinity aim to bridge this gap and encourage wider AI adoption among project managers?
Amit Goyal: PMI Infinity aims to bridge the gap by:
• Providing a Trusted Resource: Offering a reliable and easily accessible AI-powered resource that project managers can use on the job.
• Encouraging Experimentation: Encouraging project professionals to embrace and experiment with AI, such as with the embedded Prompt Library so users can explore how PMI Infinity can help.
• Upskilling: Offering learning tools and support platforms to help project professionals leverage AI responsibly.
• Hands-on Training: The Guided Experiences feature allows users to learn, practice, and do real-world scenarios to sharpen their skills with hands-on training and expert-led simulations.
Enterprise Times: What are the long-term goals for PMI Infinity? Are there plans to expand its capabilities beyond project management into broader business operations?
Amit Goyal: PMI will continue to focus on AI, and PMI Infinity will have continuous rolling updates with enhanced features. The long-term goal is to build a trusted and comprehensive knowledge platform to maximize project success.
Enterprise Times: How does PMI ensure that Infinity provides reliable and vetted information? What safeguards are in place to maintain accuracy and prevent misinformation?
Amit Goyal: PMI ensures reliability and accuracy by:
• Using Trusted Content: PMI Infinity uses trusted and vetted project management content shaped by PMI’s global community of professionals.
• Citing Original Sources: PMI Infinity delivers interactive and detailed responses citing the original sources.
• Expert Contributions: Experts continually contribute new content, keeping project professionals relevant and up to date with domain expertise from around the globe, including Cognilytica, Green Project Management and Center for Creative Leadership.
• Exclusive Training: PMI Infinity is trained exclusively with PMI proprietary content, ensuring your inputs remain private.
Enterprise Times: With AI evolving rapidly, how does PMI plan to keep Infinity updated and relevant? Will users see continuous improvements and new features over time?
Amit Goyal: PMI is committed to ensuring PMI Infinity remains a cutting-edge and valuable resource for the users. PMI recognizes the rapid evolution of AI and is actively working on continuous improvements and new features to keep PMI Infinity updated and relevant.
We are excited about the progress being made and anticipate some significant improvements in the latter half of the year, including updated models with deeper reasoning among some other exciting features.
