In an interaction with Enterprise Times, Rahul S Kurkure, Founder and Director of Cloud.in, touches on the cloud computing trends and as well as discusses how Gen AI is reshaping business innovation and enhancing customer engagement and the ways businesses can effectively manage and reduce costs in a cloud computing environment.
Enterprise Times: What are the key cloud computing trends that will redefine business success in 2025?
Rahul S Kurkure: Several trends in cloud computing are expected to redefine business success in the year 2025. The key trends include AI, which today is integrated into cloud solutions, will become the core of cloud computing, beyond being only a service or feature in some products.
This year, AI is set to transform all aspects of cloud operations. AI will proactively predict the allocation of resources and their management, and automated scalability. Organizations will gain deeper insights for decision-making while ensuring operational efficiency with AI.
The multi-cloud and hybrid cloud approach will become the new normal, with resilient cloud architecture adapting to new opportunities.
Quantum computing will leverage the cloud to go mainstream, enabling unprecedented innovations.
Edge computing will gain more traction across healthcare, manufacturing, and other industries.
Organizations will place green cloud computing as a top priority to meet their sustainability goals.
Enterprise Times: How is edge intelligence enabling real-time decision-making and transforming enterprise operations?
Rahul S Kurkure: Edge intelligence integrates edge computing with AI and machine learning algorithms to enable real-time data analysis and decision-making directly at the network’s edge. It further enhances the decision-making process by analyzing patterns, identifying anomalies, and making predictive decisions in real-time. By leveraging edge intelligence across industry verticals, enterprises can make quick decisions and act swiftly by eliminating cloud latency.
Financial service organizations can use edge intelligence to deliver quick and secure transactions to customers.
Retailers leverage this technology for smart inventory management. Edge intelligence gives them deeper insights into store analytics. It also enables targeted promotions and personalized recommendations to customers.
The healthcare organizations can revolutionize patient care because of Edge Intelligence, with faster delivery of care.
In manufacturing, edge intelligence can enhance quality control, reduce downtime and maintenance costs.
Enterprise Times: What is the role of AI in optimizing cloud performance and security?
Rahul S Kurkure: AI can optimize the allocation and scaling of cloud resources by analyzing resource usage patterns and predicting their requirements. AI algorithms can enable automatic scaling of resources either up or down based on the demand, and intelligently manage the cloud resources by providing real-time insights into the usage patterns. The technology enhances cloud performance by ensuring services operate at their peak efficiency, leading to better response times and user experience. It can forecast future demand by analyzing historical and real-time data, enabling businesses to predict cloud resource needs more precisely. Cloud environments can be strengthened by AI, with the technology offering real-time monitoring and threat detection, while establishing a more proactive approach to cybersecurity.
Enterprise Times: How is Gen AI reshaping business innovation and enhancing customer engagement?
Rahul S Kurkure: GenAI is transforming business models, enabling innovation, enhancing customer engagement, and improving operational efficiency. Gen AI models are trained with vast volumes of contemporary data that can give rise to new ideas, which is the first step in the innovation lifecycle of products or services. Organizations can validate their new ideas by market research, where researchers can work together with GenAI models to explore the implementation of the ideas, create scenarios, and enhance their decision-making abilities. Product developers can explore several design iterations rapidly with the help of GenAI and refine their ideas. Business analysts can identify opportunities for growth by leveraging GenAI, which can analyze vast datasets to gain insights and trends. GenAI leverages machine learning algorithms to analyze massive data and provide recommendations customized to individual preferences, driving customer satisfaction and loyalty. GenAI-powered chatbots and virtual assistants are improving customer experience with round-the-clock customer assistance. Valuable insights into customers’ tastes, behavior, and preferences are made possible by GenAI tools. This helps organizations to understand the sentiments of customers better and offer them suitable products and services.
Enterprise Times: How can businesses effectively manage and reduce costs in a cloud computing environment?
Rahul S Kurkure: With expenses associated with cloud services increasing every day, organizations must implement cloud cost management strategies. The practice of monitoring and assessing resource utilization metrics for CPU, storage, and memory is crucial. It provides insights into instances that may be over- or underutilized, enabling appropriate actions to be taken. Rightsizing instances enables, reduction in cloud costs. Reserved instances by cloud providers help customers with significant cost savings. The autoscaling feature in cloud computing empowers organizations to automatically adjust their cloud resources. Cloud monitoring tools identify idle compute resources and provide insights into resource utilization. Organizations can leverage cost management tools and services provided by leading cloud providers to gain insights into resource utilization and spending patterns.
Enterprise Times: Which industries are embracing the cloud faster, and what factors are driving their accelerated transition?
Rahul S Kurkure: Cloud computing continues to be embraced by several industries because of its many advantages. The financial services sector, which was once skeptical, is now bullish on hybrid and multi-cloud, driven by the need for real-time data processing and for fraud detection, where huge volumes of data from diverse sources could be analyzed, besides leveraging it for personalization.
Cloud adoption empowers the IT and Tech Services industry to innovate faster, implement DevOps practices efficiently, and scale operations effortlessly.
Healthcare is seeing the benefits that cloud services offer in telemedicine, AI diagnostics, efficient management of patient records, and more.
The Media and Entertainment industry has succeeded in content collaboration, streamlining platforms with a reduction in latency, and the worldwide distribution made possible by the Cloud.
With Cloud Services enabling personalization, omnichannel experiences, supply chain integration, and gaining real-time customer insights, the Retail Sector is adopting this technology rapidly.
Enterprise Times: Brief us about the journey of Cloud.in and its key service offerings.
Rahul S Kurkure: Hostin Services Pvt Ltd, our parent company, was launched in Pune during the first dot-com boom in 1999, after which we underwent several transformations. In the year 2008, we began to deliver data center services and continued to grow further in the domain.
Cloud.in as a brand was launched in 2016 following Hostin’s achievement of the AWS Partner Status in India in 2015. Today Cloud.in is an established platform that empowers large enterprises, digital-native businesses, and start-ups across all sectors, working with AWS, Microsoft Azure, Google Cloud, and JioCloud. It specializes in delivering tailored cloud strategies that drive innovation and business success. The organization is fully equipped with superior competencies while catering to all cloud-related needs across industry verticals.
Cloud.in’s wide range of solutions includes Cloud Consulting and Advisory, Reselling and Billing Services, Cloud-managed services, Resource Augmentation, Implementation & Migration, CDN & Edge Services, Cost Optimisation, and Gen AI. Cloud.in’s product offerings are Freedom (Multi-Cloud Billing and Management Platform), Freedom (Multi-Cloud Billing and Management Platform), Edge Insights (Edge Analytics and Intelligence), CloudFront Version Vault – for Secure, Real-time Version tracking and Rollback capabilities, CallAlytics – Driving Business Growth with Generative AI Solutions.
Enterprise Times: How is Cloud.in staying ahead of the curve and adapting to evolving customer needs in the Cloudtech space?
Rahul S Kurkure: We at Cloud.in, strongly believe in personalized service to all customers, across enterprises, SMEs, digital native businesses, or startups. With over 25 years of experience deploying and managing mission-critical workloads across different sectors, we have a good understanding of the challenges faced by customers. We work at configuring tailor-made solutions as per their requirements and suitable to their budgets. Backed by a 100% cloud-certified team, we operate with SLA-driven processes, ensuring rapid resolution and seamless cloud operations.
