Genesys Launches Executive Briefing Centre in Chennai
Genesys has unveiled its state-of-the-art Executive Briefing Centre (EBC) in Chennai, underscoring its ongoing expansion and commitment to India. The…
Tag: Genesys
Genesys Named as a Leader in Cloud Contact Centre Report by Forrester
Genesys has announced it was recognised as a Leader in The Forrester Wave: Contact-Centre-As-A-Service (CCaaS) Platforms, Q2 2025. The Genesys Cloud…
Genesys Customers Continue to Scale Cloud and AI Capabilities
Genesys has announced the Genesys Cloud platform reached nearly $1.9 billion annual recurring revenue (ARR) during the fourth quarter of the company’s…
Genesys elevates Customer Engagement with Cloud Social launch
Genesys has announced Genesys Cloud Social to help organisations use social media channels to learn more about their customers and…
Genesys Recognised as a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service for 10th Consecutive Year
Genesys has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner Magic Quadrant™ for Contact Centre as a…
Genesys Appoints Albert Nel as Senior Vice President and Regional Sales Leader for Asia Pacific
Genesys has announced the appointment of Albert Nel as Senior Vice President and Regional Sales Leader for the Asia Pacific…
Genesys Acquires Radarr Technologies
Genesys announced it has entered into an agreement to acquire Radarr Technologies, an AI-based social and digital listening, analytics, and consumer…