Contextual Intelligence New Standard For Great Customer Experience in 2026: Zendesk
Zendesk has released its 2026 Customer Experience (CX) Trends report, revealing that Contextual Intelligence – the ability to combine AI, data, and…
Tag: Tom Eggemeier
Shashi Upadhyay Appointed Zendesk’s New President of Product, Engineering, and AI
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next…