Shashi Upadhyay Appointed Zendesk’s New President of Product, Engineering, and AI
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next…
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next…
Zendesk has announced the appointment of technology industry veteran and customer experience specialist Mitch Young to the Asia Pacific leadership…
Zendesk’s 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today’s consumers demand AI interactions that feel more…
Zendesk has introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage approach designed to make AI in…
Zendesk has introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, and agent builder. Leading in…
Zendesk has announced the launch of Relay, a new app that offers proactive messaging for companies using WhatsApp and SMS.…
Zendesk has released its Future of AI-powered CX report, forecasting a radical overhaul of the customer experience industry. In the next…
Zendesk has announced Lila Tretikov has joined its Board of Directors. Her appointment comes as the company delivers the industry’s…
Zendesk has officially launched its global venture fund to back AI-first companies focused on enhancing customer and employee experiences. Zendesk Ventures also…
At its Relate global conference, Zendesk has announced the world’s most complete service solution for the AI era. With support volumes projected…