Allianz SE and Anthropic today announced a global partnership to accelerate the adoption of responsible Artificial Intelligence (AI) at Allianz. The collaboration centers on three transformative projects within Allianz Group designed to empower Allianz employees and accelerate operations, while setting new benchmarks for accuracy.
“With this partnership, Allianz is taking a decisive step to address critical AI challenges in insurance,” said Allianz CEO Oliver Bäte.
Dario Amodei, CEO and Co-Founder of Anthropic, said “Insurance is an industry where the stakes of using AI are particularly high: the decisions can affect millions of people. Allianz and Anthropic both take that very seriously, and we look forward to working together to make insurance better for those who depend on it.”
The partnership will concentrate on three key areas of collaboration, with initial projects already in progress:
1. Empowering People, and Reimagining Code with AI
With foundational models built to address the unique insurance requirements, Anthropic is helping Allianz transform its operations with AI. Anthropic’s “Claude” models will become part of Allianz’s internal AI platform that is free to use for everyone within Allianz. “Claude Code” is already redefining software development for thousands of Allianz developers globally. Model Context Protocols (MCPs) will help employees to securely connect and integrate various data sources across different applications or services.
2. Agentic AI Automation for Speed and Customer Excellence
Allianz and Anthropic are developing custom AI agents capable of orchestrating multi-step workflows and automating labor-intensive processes at scale – from intake documentation to claims processing in areas such as motor and health insurance. The result: fewer manual steps, faster first payments, and a better experience for claimants when it matters most. This experience includes Allianz’s human-in-the-loop principle: Especially in sensitive or very complex cases, Allianz employees take over and make sure claims are handled empathically.
3. Driving Transparency and Compliance with AI
The partnership is co-developing AI systems that, inter alia, log every decision, rationale, and data source to address insurance-specific risks and regulatory requirements, ensuring that all AI-driven actions are fully traceable and compliant.
