Palo Alto Announces Free Unit 42 Incident Response Retainer To Support Qualified Customers’ Cybersecurity

Palo Alto Networks has announced a free and instant Unit 42 Incident Response Retainer to further support qualified customers at their most critical times. 

Unit 42 has handled some of the largest cyberattacks in history and has deep expertise in responding to challenging cyber risks and advanced threats, including nation-state attacks, advanced persistent threats (APTs), and complex ransomware investigations. The retainer provides customers with their first 250 hours of Unit 42 incident response services, a two-hour response time agreement, access to Unit 42’s incident response team 24/7/365 and threat intelligence expertise – for free. 

Nikesh Arora, Chairman and Chief Executive Officer of Palo Alto Networks, said, Customers have been trusting Palo Alto Networks as their cybersecurity partner of choice for over 15 years. Today, we are stepping up our commitment, making sure that our most loyal customers have leading incident response and threat intelligence capabilities available exactly when they need them. With the free and instant Unit 42 Incident Response Retainer, customers have peace of mind that in the event of an attack, Unit 42 is ready to respond to reduce operational impact within two hours.” 

“The scale, sophistication, and speed of attacks, coupled with the expanding attack surface, mean protecting your organization is more challenging than ever. Quick response makes all the difference — your defenses must outpace the time needed to execute an attack,” said Wendi Whitmore, SVP of Unit 42, Palo Alto Networks.

“Our newly announced offer allows our customers to leverage Unit 42’s team of expert incident responders — on standby 24/7 — to quickly investigate, contain, and remediate attacks and ultimately strengthen their security posture to prevent attacks from recurring.” 

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