TeamViewer has announced the acquisition of London-based Digital Employee Experience (DEX) management tools provider 1E at an enterprise value of US$720 million, which is expected to close in early 2025.
The positions TeamViewer as a strong player in the digital workplace market by integrating TeamViewer’s remote access and support expertise with 1E ’s autonomous IT platform. The combined offering enhances customer benefits by proactively preventing IT issues and providing efficient remote expert support to resolve them. Together with 1E, TeamViewer will deliver an one-stop-shop for IT operations, intelligent endpoint management and enhanced user experience in the digital workplace.
1E, with its c.300 employees, offers a leading DEX platform that delivers real-time visibility on enterprise IT landscapes, promptly identifying issues as they arise and automating remediation directly on the endpoint. This minimizes downtime, disruptions, and costs as well as enhances overall IT performance, employee experience, and satisfaction.
As part of the acquisition, TeamViewer will make several additions to the leadership team, effective upon closing of the transaction. Mark Banfield, CEO of 1E, will become a member of TeamViewer’s Management Board, and act as Chief Commercial Officer of the group. Additionally, TeamViewer intends to appoint Stephen Tarleton, Chief Marketing Officer of 1E, as its Chief Marketing Officer and a member of TeamViewer’s Senior Leadership Team.
At the same time, TeamViewer’s Supervisory Board has agreed a three-year contract extension for Chief Product and Technology Officer, Mei Dent, to continue building on the progress on TeamViewer’s Product and R&D strategy within the Management Board.
