Ozonetel Appoints Shalil Gupta as MD
CXi platform Ozonetel has announced the appointment of Shalil Gupta as its new Managing Director (Global Growth). In this role, Gupta will…
Tag: Ozonetel
Ozonetel launches AI-led solution suite, built exclusively for digital-first customer experience
Ozonetel has announced the launch of an AI-led solution suite, designed exclusively for digital-first customer experience. The digital suite leverages…
AI-led Automation Has Transformed Contact Center Performance in 2023: Ozonetel Study
Ozonetel has conducted a comprehensive study, The State of Contact Center Report, that unveils compelling insights into customer experience and…