AI Adoption Skyrockets 282% But Trust Becomes Main Challenge
AI implementation has surged 282% since last year, according to Salesforce’s second annual CIO study. In 2024, CIOs were still…
Tag: Salesforce
Salesforce Acquires Agentic Enterprise Search Firm Doti
Salesforce has signed a definitive agreement to acquire Doti, an agentic enterprise search company. The acquisition will bring Doti’s world-class…
AI Expected to Resolve Half of Service Cases in India by 2027, Salesforce Research
Salesforce has announced findings from its latest State of Service report, revealing that AI is no longer just automating routine tasks; it…
Salesforce to Acquire Spindle AI
Salesforce has signed a definitive agreement to acquire Spindle AI, a leading agentic analytics platform. Spindle AI’s technology combines advanced…
Zebra and Salesforce Deliver Retail Cloud POS Solution on Android For Retailers
Zebra Technologies Corporation has announced the company is working with Salesforce to deliver a first-of-its-kind joint solution, Retail Cloud Point of Sale…
Salesforce introduces Agentforce 360
Salesforce has announced the general availability of Agentforce 360, the culmination of a year of transformation, redefining how work gets…
Salesforce Introduces Next Gen ITSM Product Agentforce IT Service
For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management…
Salesforce Unveils Agentforce For Public Sector
Salesforce has launched Agentforce for Public Sector to augment government workers with digital labor — a digital workforce of intelligent AI agents —…
Salesforce Takes Aim at Agentic Process Automation with Regrello Acquisition
Salesforce has signed a definitive agreement to acquire Regrello, an AI-native solution that automates complex business processes. Regrello’s technology takes…
Salesforce Acquires Waii, enterprise-grade Natural Language-to-SQL platform
Salesforce has signed a definitive agreement to acquire Waii, a leading enterprise-grade natural language-to-SQL platform. Waii’s technology translates plain-language questions…