Salesforce publishes AI Skills Guide for the workplace
Salesforce has shared a practical guide to help businesses prepare their workforce to confidently collaborate with AI to give employees…
Tag: Salesforce
Salesforce Acquires Agentic AI Marketing Solutions Provider Qualified
Salesforce has announced it has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions. Qualified…
Salesforce and AWS Launch Agentforce 360 for AWS
Salesforce and Amazon Web Services (AWS) have collaborated with Amazon Web Services (AWS) to launch Agentforce 360 for AWS. This…
AI Adoption Skyrockets 282% But Trust Becomes Main Challenge
AI implementation has surged 282% since last year, according to Salesforce’s second annual CIO study. In 2024, CIOs were still…
Salesforce Acquires Agentic Enterprise Search Firm Doti
Salesforce has signed a definitive agreement to acquire Doti, an agentic enterprise search company. The acquisition will bring Doti’s world-class…
AI Expected to Resolve Half of Service Cases in India by 2027, Salesforce Research
Salesforce has announced findings from its latest State of Service report, revealing that AI is no longer just automating routine tasks; it…
Salesforce to Acquire Spindle AI
Salesforce has signed a definitive agreement to acquire Spindle AI, a leading agentic analytics platform. Spindle AI’s technology combines advanced…
Zebra and Salesforce Deliver Retail Cloud POS Solution on Android For Retailers
Zebra Technologies Corporation has announced the company is working with Salesforce to deliver a first-of-its-kind joint solution, Retail Cloud Point of Sale…
Salesforce introduces Agentforce 360
Salesforce has announced the general availability of Agentforce 360, the culmination of a year of transformation, redefining how work gets…
Salesforce Introduces Next Gen ITSM Product Agentforce IT Service
For decades, IT teams and employees alike have dealt with frustrating productivity drains brought on by ticket-based IT Service Management…