75% of Marketers Have Adopted AI, Yet Still Use It to Send Generic Campaigns
Customers today want brand interactions to feel like interacting with an LLM: instant, conversational, and personalized. Yet 69% of marketers…
Tag: Salesforce
Salesforce Boosts Agentic Commerce Offering with Cimulate Acquisition
Salesforce has signed a definitive agreement to acquire Cimulate, an emerging leader in AI-powered product discovery and agentic commerce. The…
GlobalData: Slack Grows within Salesforce Despite Initial Doubts
When Slack was acquired by Salesforce in July 2021 for nearly $28 billion, the smart money said that Slack would…
Post 2026 Budget Quote by Arundhati Bhattacharya, President & CEO, Salesforce South Asia
“Budget 2026 represents India’s transformation from technology consumption to AI-powered innovation—a blueprint for a $7 trillion economy built on intelligence,…
WEF and Salesforce Launch AI assistant in Davos
The World Economic Forum (WEF) is investing heavily in artificial intelligence at its annual meeting in Davos this year. In…
Salesforce Unveils updated Slackbot as AI Agent
Salesforce has launched Slackbot, a personal agent for work, built directly into Slack to help get work done Slackbot helps…
Salesforce publishes AI Skills Guide for the workplace
Salesforce has shared a practical guide to help businesses prepare their workforce to confidently collaborate with AI to give employees…
Salesforce Acquires Agentic AI Marketing Solutions Provider Qualified
Salesforce has announced it has signed a definitive agreement to acquire Qualified, a provider of agentic AI marketing solutions. Qualified…
Salesforce and AWS Launch Agentforce 360 for AWS
Salesforce and Amazon Web Services (AWS) have collaborated with Amazon Web Services (AWS) to launch Agentforce 360 for AWS. This…
AI Adoption Skyrockets 282% But Trust Becomes Main Challenge
AI implementation has surged 282% since last year, according to Salesforce’s second annual CIO study. In 2024, CIOs were still…