Salesforce and Amazon Web Services (AWS) have collaborated with Amazon Web Services (AWS) to launch Agentforce 360 for AWS. This powerful new offering will run fully on the global, secure infrastructure of AWS and provide access to proven foundation models through Amazon Bedrock.
This co-innovated offering is designed to give enterprises a secure path to addressing the most critical roadblocks in enterprise AI adoption: trust, governance, and time to value. The solution will be available exclusively in the AWS Marketplace early next year.
“Our joint customers want AI agents that are powerful, can be trusted, and align with their cloud investments,” said Brian Landsman, CEO of AppExchange and EVP of Global Partnerships at Salesforce. “Agentforce 360 for AWS delivers that — with trusted guardrails and a simple path to get started by purchasing through AWS Marketplace, helping them make the most of their existing commitments.”
“AWS and Salesforce have a proven track record of helping customers succeed,” said Ruba Borno, VP of Global Specialists and Partners at AWS. “Agentforce 360 for AWS expands on this success by making it easier for customers to discover, deploy, and innovate with AI agents on AWS infrastructure. By bringing together Amazon Bedrock’s model selection with Salesforce’s trusted platform, we’re giving enterprises the security, flexibility, and procurement simplicity they need to accelerate their AI initiatives.”
Agentforce 360 on AWS uses Amazon Bedrock for Agentforce’s reasoning engine and will give customers seamless access to Amazon Bedrock’s broad selection of high-performing foundation models from leading AI companies for prompt builder capabilities.
- The Agentforce 360 Platform’s Atlas Reasoning Engine delivers transparency in how agents think, plan, and act. With Agentforce 360 for AWS, this engine can be powered using Anthropic’s Claude models hosted on Amazon Bedrock. This is especially impactful for customers in highly regulated industries where an immutable audit trail for every action is automatically generated, meeting stringent regulatory requirements.
- The Agentforce 360 Prompt Builder brings trusted generative AI to life with accurate, relevant prompts grounded in the customer’s own data.
Building on strong customer adoption and proven success in AWS Marketplace, purchasing Agentforce 360 on AWS allows customers to consolidate AI spend across their entire stack, unlock additional purchasing incentives, and manage Salesforce offerings with a single view across IT spend. Customers can also take advantage of private pricing and consolidated billing through AWS, providing a seamless way to leverage pre-approved budgets and simplify procurement. This in turn creates a unified go-to-market approach, featuring joint field incentives, customer benefits, and targeted support to drive mutual customer success.
With protective guardrails and the ability to deploy high-value generative AI agents right away, Agentforce 360 on AWS allows customers to build and use agent reasoning and data entirely within the Salesforce Trust Boundary. The Trust Boundary is built natively into the Salesforce Platform through Hyperforce and secured by the Agentforce Trust Layer. This enterprise-grade architecture ensures every customer can adopt AI with confidence. It creates a secure, controlled perimeter where LLM traffic remains within Salesforce’s private AWS cloud. This enables key controls — guaranteeing customer data is never stored or used for training by external providers and ensures the entire agent workflow, from initial data access to final action, is fully governed, auditable, and compliant.
Customers like CrowdStrike are using Amazon Bedrock within the Salesforce Trust Boundary to help power the Agentic Enterprise. “Agentforce on AWS gives us the power to deploy AI agents that actually work – fast, secure, and built on the infrastructure we trust,” said Daniel Bernard, Chief Business Officer at CrowdStrike. “The collaboration between Salesforce and AWS means we get proven AI capabilities with the procurement simplicity and security we need to scale.”
Agentforce 360 for AWS will be available in AWS Marketplace in early 2026.
